Privacy Policy (updated September 11, 2024)

Information We Collect

We receive, collect, and store any information you enter on our website or client portal or provide to us in any other way. This includes personally identifiable information such as your name, email address, phone number, social media profiles, payment details (including payment methods), comments, feedback, client reviews, emails, and your personal client profile.

How We Collect Information

When you conduct a transaction on our website, we collect personal information such as your name, address, and email address as part of the process. Your personal information is used only for the specific purposes stated in this policy.

Purpose of Collecting Information

We collect Non-personal and Personal Information for the following purposes:

  1. To provide and operate our services.

  2. To offer ongoing customer support and technical assistance.

  3. To communicate with our users for service-related notices and promotional messages.

  4. To create aggregated statistical data to improve our services and those of our business partners.

  5. To comply with legal and regulatory requirements.

How We Store, Use, Share, and Disclose Personal Information

Our company uses the Dubsado platform, which provides secure data storage, databases, and applications. Your data is stored on secure servers protected by a firewall.

All direct payment gateways we use adhere to the PCI-DSS standards, ensuring secure handling of credit card information by our store and service providers.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

How We Communicate with Clients

We may contact you through email, telephone, text messages, or postal mail to notify you regarding your account, troubleshoot issues, resolve disputes, collect fees, poll your opinions, send updates, or enforce agreements and applicable laws.

Withdrawing Consent and Making Changes

If you wish to withdraw your consent for us to process your data, or if you want to access, correct, amend, or delete any personal information, please contact us at brandirmunoz@gmail.com.

Third-Party Services

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.

Your Rights

You have the right to:

  • Access your personal data.

  • Request correction of your data.

  • Request deletion of your data.

  • Restrict or object to the processing of your data.

  • Data portability, where applicable.

To exercise these rights, please contact us at brandirmunoz@gmail.com.

Security Measures

We take reasonable precautions to protect your information. We use secure technologies and procedures to safeguard your data against unauthorized access, use, alteration, or destruction.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, with changes taking effect immediately upon posting on our portal. Material changes will be communicated to you to ensure awareness of how we handle your information.

For questions or more information about our privacy practices, please contact brandirmunoz@gmail.com.